We collect only what's needed to deliver a service or process a payment, and we don't sell your data.
When you contact us, request a quote, or purchase a package through the Shop, we collect the details you provide directly — typically your name, email address, phone number, and any project details you share.
Payments made through the Shop are processed directly by JazzCash or EasyPaisa. We do not collect, see, or store your card number, wallet PIN, or banking credentials at any point — that information goes directly to the payment gateway, subject to their own privacy and security policies.
We do retain a record of the transaction itself (order ID, amount, package purchased, and payment status) to fulfill your order and for our own accounting records.
We use a small number of third-party services to run this website and process orders, each of which handles data under their own privacy policy:
We keep order and contact records for as long as reasonably necessary to fulfill services, meet legal/accounting obligations, and resolve any disputes — typically no longer than a few years unless a longer period is required by law.
You can ask us at any time to tell you what information we hold about you, correct it, or request that we delete it, subject to any records we're legally required to keep. Contact us at emeraldquillstraders@gmail.com to make a request.
We may update this policy as our services change. The "last updated" date at the top of this page will reflect the most recent revision.
Questions about this policy can be sent to emeraldquillstraders@gmail.com or +92 314 4010250.
This policy is provided as a general guide and has not been reviewed by a lawyer. If your business handles sensitive personal data at scale, we recommend having this reviewed by a legal professional familiar with Pakistan's data protection requirements.